Process

It is important to plan a training camp well to ensure that it is a successful and enjoyable experience for the participants. A professional organization can help to take care of all the necessary details and ensure that the training camp runs smoothly.

If you are looking to attend a training camp in Turkey, there are a few things to keep in mind. We have compiled the most important information for you here. Please read the entire article to find out about the course of the training camp and the associated details.

•   Preparation & Flight booking
  • Customer requests must be specified at the time of booking. All reasonable requests will be forwarded to the appropriate offices. The fulfillment of customer requests are subject to availability and cannot be guaranteed.
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  • 3 weeks before you start your trip you will receive a schedule for the training camp and a list of participants, which you will confirm again. The last changes can still be made. Within this time we check again the latest status of the training locations and the materials that are necessary for the training camp.
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  • In order to be able to book flights, in addition to the full payment for the flight cost, we also need the full names (as in passport / ID Card) And the date of birth of all participants, since it is not possible to book a flight without this information.
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  • As soon as we have booked your flights and received the specific list of participants (3 weeks before arrival), you will receive your tickets by email. It is your responsibility to check your flight booking for spelling errors and all other details as soon as possible so that a correction can be made without any follow-up costs.
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  • Airlines reserve the right to make changes to their schedules/flight schedules without notice.
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  • MAD Sports Travel cannot be held responsible for such changes in airlines.

•   Arrival and Pick up
  • Your guide will pick you up from the airport with a MAD Sports Travel sign and accompany you to the hotel.
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  • Hotel Check-in : 14:00 o Clock | Hotel Check-out : 12:00 o Clock
  • The reception will begin with a welcome meeting and starts the Check-in procedure.
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  • You will receive information about your welcome meeting upon arrival.
•   Accommodation
  • First, the Hotel vouchers that you have received from us are requested by the reception.
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  • The all-inclusive concepts include breakfast, lunch, and dinner, as well as most soft drinks. Some imported drinks are subject to charge.
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  • The a la carte restaurants in some hotels have a service charge.
  • The services in the golf clubs are not included in the hotel's all-inclusive concept. Please be informed about the procedure from our travel guide if you would like to play Golf. We will be glad to manage your Golf requirements inclusive Clubs.
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  • Most Hotels will upgrade coaches or board members, such as Suite, family room, standard room with sea view, or another room category (depending on availability).
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  • In most cases, the participants' rooms are on the same floor or in the same compartment, making your stay easier. As usual, the hotels will provide a room for your materials and a room for massage usage.
•   Training Information
  • The training times you have booked are guaranteed by us. In addition, we guarantee that any changes will always be in your favor. For example, these are postponing training times due to climatic reasons. In such cases you will always be informed and will not be used without your confirmation.
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  • Your vouchers include training times, training facility (s) and other necessary information about your training camp.
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  • The location between the accommodation and the sports facility will be known to you, but will be explained again by our guide. If the sports facility is not directly in the hotel complex or within walking distance, we will provide you shuttle service.
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  • Relevant information will be explained to you in advance and will also be redefined during welcoming you on-side.
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  • We generally recommend taking your training material with you. For certain regions, we as MAD Sports Travel provide you with our own equipment.
•   Information about friendly matches
  • We also offer you the option of replacing training sessions with friendly games, but these must be requested while booking. For certain regions, we guarantee you at least one friendly game. Thanks to our cooperations and internal system, friendly matches are almost always organized. These friendly games are carried out for the respective sports in their standards.
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  • Organization of friendly matches including referees and possible transfers to other sports facilities (on request and might subject to charge)
•   Other processes
  • You can ask daily trips or Sightseeing/Tours for team spirits to our local guide who will be 24/7 for you in the Hotel.
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  • If you or a member of your group has a medical disability or disability that can affect the Training camp / Traveling, we would ask you to provide us with all the details in writing while booking. We will be happy to forward all of this information to the hotel.
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  • Passports, visas and health regulations:
  • You must ensure that your passport is still valid when traveling to another country. An entry visa and certain passport requirements may be required for certain destinations. Please inform yourself about this before your trip. All travelers must ensure that their travel documents are complete.
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  • MAD Sports Travel assumes no responsibility for travel documents.
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  • MAD Sports Travel is not responsible and cannot be held responsible for additional costs for events that occur beyond our control, such as in cases of force majeure such as hurricanes, floods, earthquakes, virus pandemics, volcanic eruptions, etc. We are at your disposal if there are any further deviations from the training plan.
•   Conclusion
  • On your departure you will be given a final invoice with an overview of all services and payments.
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  • For teams whose main team has booked a training camp with us, the youth teams of the club receive a discount of 15% if they participate in a youth football tournament organized by us.
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  • Booking confirmation: As soon as we have received your deposit / full payment and we have received the confirmations from the hotel / sports facilities and / or the golf clubs, you will immediately receive the booking confirmation / invoice by email. From the booking confirmation / invoice you can see the remaining amount to be paid and the due date for the remaining payment.
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  • We would like to ask you to check all booking details in your booking confirmation / invoice for correctness. If any of the information is incorrect or incomplete, please contact your sales representative. In such a case, we will be happy to make the necessary changes.
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  • Your feedback is very important to us. So that we can improve our services, we ask you to fill out reviews on our Facebook and thus pass on transparent information to our next customers.