Personal Data Protection, Processing, and Digital Privacy Policy
Comprehensive Privacy Notice under KVKK (Law No. 6698) & GDPR (EU General Data Protection Regulation)
This Comprehensive Privacy Notice meticulously regulates the procedures and principles for the processing of your personal data collected by MAD Turizm Bilişim Organizasyon Taşımacılık Ticaret Ltd. Şti. (hereinafter referred to as the "Company" or "MAD SPORTS"), acting as the Data Controller, through our website, digital infrastructures (RMS and Assistant Tool), marketing funnels, and direct communication channels.
In the execution of our sports tourism, camp organization, accommodation, transfer, and logistics services at international standards, transparency, high-level data security, and absolute legal compliance are our fundamental corporate principles. Data belonging to our clients, athletes, and technical staff are processed strictly within the required scope of the service, within legal boundaries, and protected by top-tier encryption technologies.
1. Processed Data Categories and Legal Bases
Due to the nature of sports tourism, the following data categories are processed within our Company:
- Identity and Contact Data: Name, surname, passport/ID number, date of birth, e-mail, phone number, club/role information. (Legal Basis: Performance of a contract and legal obligations)
- Location and Travel Data: Flight PNR details, transfer routes, hotel rooming lists, visa application documents.
- Financial Data: Billing information, payment/receipt records, tax numbers.
- Special Categories of Personal Data (Health): Athletes' injury status, blood types, allergies/special dietary requirements, and health declarations required for travel insurance. (Legal Basis: Explicit consent under KVKK Art. 6 / GDPR Art. 9, and the prevention of vital threats in cases of physical impossibility).
2. Club Official / Coach Data Transfer Liability (Limitation of Liability)
Any Club Official, Coach, or Team Representative who transfers personal and special categories of health/travel data belonging to their athletes, technical staff, or delegation members to our Company via the MAD SPORTS reservation systems, Assistant Tool, or direct e-mail channels:
1. Provision of Explicit Consent: Irrevocably accepts, declares, and undertakes that they have personally obtained the legally required Explicit Consent and Privacy Notices compliant with KVKK and GDPR from all athletes, staff (and legal guardians for minors) prior to transferring the data to our Company.
2. Full Liability and Right of Recourse: Any administrative fines, legal sanctions, and criminal liabilities arising from the failure to fulfill the obligation to inform and obtain consent, or from the unauthorized/incorrect transfer of data, belong directly and entirely to the Club and Official uploading the data. MAD SPORTS shall exercise its right of recourse against the relevant official for all material and moral damages incurred due to such breaches.
3. Digital Marketing, Funnel Systems, and Online Consent
Users who agree to "Get an Online Quote" by filling out forms on our website or logging into our systems are deemed to have consented to the execution of special campaigns, sports tourism analyses, and personalized marketing activities directed at them.
- Digital Footprint and Funnels: User behaviors on our website, visited camp facilities, and completed/abandoned forms are statistically processed in our specialized "Funnel" software to offer you the most suitable sports camp proposal.
- Digital Consent as a Declaration of Intent: Approving submitted proposals and electronic contracts by clicking the "Accept / Confirm" buttons in the online environment constitutes a binding declaration of intent under the Code of Obligations. Our system log records serve as absolute legal evidence.
4. Legal Notifications and Third-Party Data Transfers
Your collected personal data will STRICTLY NEVER be sold to data brokers or third-party advertising agencies. Your data is transferred to the following authorities only when required by the service and mandated by legal legislation:
- Law Enforcement Agencies in accordance with Identity Reporting Laws (Hotel check-in notifications),
- Airlines and Consulates for flight ticketing and visa procedures as per Civil Aviation regulations,
- Accredited Insurance Companies for mandatory travel insurance procedures,
- Tax Offices, TÜRSAB, and Judicial Authorities within the scope of financial and legal audits.
System Integrations and Data Processing Technologies
RMS (Reservation Management System)
All "Reservation" and "Quote Request" forms reaching us from our websites, e-mails, or agency panels are directly processed into our RMS (Reservation Management System) infrastructure. A "Customer" profile is created on a club and manager basis within this system. Quote generation, accommodation management, budgeting, and operational planning are securely processed and stored in this closed-circuit cloud system, based on the legal grounds of the performance of a contract.
MAD Assistant Tool & Document Confidentiality
All approved reservations are transferred to our specialized assistant software, the MAD Assistant Tool, for operational management and are made available to coaches/managers. Delegation lists, flight tickets, room distributions, and travel documents are managed here.
COMMITMENT: Passports, visas, tickets, or health documents uploaded to the Assistant Tool will UNDER NO CIRCUMSTANCES be shared with 3rd parties, institutions, or advertising networks. Data is strictly kept on end-to-end encrypted servers.
Meta / Google Trackers & Marketing
To improve service quality and optimize our digital marketing processes (Conversion Tracking), the Meta (Facebook/Instagram) Pixel, Google Analytics, and various trackers are utilized on our site. Through these technologies, anonymized browser data, quote viewing statistics, and IP movements are analyzed to present you with the most suitable sports camp advertisements (Remarketing). These tracking activities are conducted within the framework of our Cookie Policy and legal consent declarations.
5. Your Rights as a Data Subject (KVKK Article 11 & GDPR)
As the relevant persons whose personal data is processed, you have the right to learn whether your data is processed, request information if processed, learn the purpose of processing, know the 3rd parties to whom it is transferred domestically/internationally, request the correction of incomplete/incorrect data, request its deletion/destruction when legal conditions are met, and claim compensation for damages arising from unlawful processing.
You may withdraw your explicit consent at any time. You can direct your applications and requests via your e-mail address registered in our system to team@madsports.com.tr. Your requests will be concluded within 30 days at the latest.
Final Provisions and Data Controller Identity
Users irrevocably accept, declare, and undertake that they have fully read this Privacy Notice before using the website, filling out forms, or logging into the Assistant Tool, and that the electronic environment and log records belonging to our Company shall constitute absolute evidence under the Code of Civil Procedure (HMK Article 193).
Agency Name: MAD SPORTS TOURISM & TRAVEL
Company Title: MAD Turizm Bilişim Organizasyon Taşımacılık Ticaret Ltd. Şti.
TÜRSAB License No: 9913 (Group A)
Commercial Registry No: ATSO - 119356
Contact E-Mail: team@madsports.com.tr